Lucian Blaga University of Sibiu, Sibiu, Romania
Iuliu Hațieganu University of Medicine and Pharmacy, Cluj-Napoca, Romania
Currently, the issue of the quality is one of the most debated. The most important theme is represented by the way in which organizations are able to build a competitive strategy based on quality products and services in the circumstances of the increasing pace of competition. This scientific paper proposes to bring into question the continuous improvement of the quality, productivity, profitability and speed of response to each job, processes and organizations as a whole, taking permanently into account the operational excellence, obtained by increasing the added value and by loss elimination that can be achieved by addressing the concept of Kaizen and Kaizen management as well. The main objective of this paper is to emphasize the importance of implementing a Kaizen management for organizations that are oriented towards quality and continuous improvement given the fact that in order to succeed organizations have to implement and maintain this kind of practices.
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