Faculty of Mechanical engineering, University of Zenica, Zenica, Bosnia and Herzegovina
Higher education institutions are special organizational and business systems with an important role in the system of overall social reproduction. Accordingly, the activity itself, the mission, the forms of organization, the main contours of the process, structure, outcomes, and constraints are, to a greater or lesser extent, determined by the supersystem of the state at different levels of organization. Higher education institutions are complex systems where specific processes are underway to be managed in order to
meet the expectations of the various participants and stakeholders of the students (customers), state (also customer), employers and employees of higher education institutions. In the process of managing higher education institutions, there are some problems that reduce the results of the work. This paper deals with some issues of management of higher education institutions in Bosnia and Herzegovina.
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